Refund Policy

If you have not opened or viewed a purchased report, you may request a full refund within 7 days of purchase.

Once a report has been opened or viewed, it is considered delivered and is not eligible for a change-of-mind refund. If a technical failure prevented the report from generating, contact us within 7 days for a refund or regeneration.

We will refund or correct duplicate charges and charges caused by a confirmed platform payment error.

• The report has been opened or viewed and there is no technical delivery issue

• The content does not match personal expectations

Astrology and divination are for reference and entertainment only. Results vary by individual and time. Runae is not liable for the accuracy of any prediction.

• You may request a full refund within 7 days if you have not used paid membership features.

• After 7 days, membership fees are not prorated. You may cancel renewal at any time; access continues through the current paid period.

• To cancel: My Account → Membership → Cancel Subscription